7jili Privacy Policy – How We Handle Your Personal Data

When you register and use the 7jili platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data automatically when you access the platform, such as your device type, browser version, IP address, and session activity logs — this helps us maintain platform security and improve performance for players in the Philippines. If you contact our support team, wemay also retain records of those communications to help resolve your query and improve our support quality. We do not collect any information beyond what is reasonably necessary to provide a safe, compliant, and enjoyable gaming experience on our platform.

The personal data we collect is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity in line with responsible gaming and anti-fraud requirements, and deliver the casino, sports betting, and bingo services available on the platform. We use technical data to monitor platform stability, detect suspicious activity, and ensure that the experience on mobile and desktop devices remains smooth and secure for all players. Your contact details may be used to send you important account notifications — such as transaction confirmations, security alerts, or updates to our policies — but we do not send unsolicited promotional messages without your consent. We may also use aggregated, anonymised data to analyse platform usage trends and improve our product offerings for players in the Philippines. At no point do we sell, rent, or trade your personal information to third-party advertisers or unrelated commercial entities.

7jili does not share your personal information with third parties except in the limited circumstances described here. We may share data with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually required to handle your data securely and only for the purposes we specify. We may also disclose information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or when we believe disclosure is necessary to protect the rights, safety, or property of our players or the platform. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified of any material changes to how your information is handled. We do not disclose your personal data to any party for independent marketing or advertising purposes.

As a player based in the Philippines, you have rights over your personal data under applicable data privacy legislation, and 7jili is committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate or incomplete data, and to request the deletion of your account and associated personal data subject to our legal retention obligations. You may also object to certain types of data processing or request that we restrict how we use your information while a dispute or review is ongoing. If you wish to exercise any of these rights, please contact our support team using the details provided in your account dashboard, and we will respond within a reasonable timeframe. For general questions about your account or our data practices, the FAQ page is a helpful starting point.

We apply industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including encrypted connections for all data transmitted between your device and our servers. Access to personal data within the platform is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are subject to confidentiality obligations. We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with legal, regulatory, and audit requirements applicable in the Philippines. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. If you have concerns about the security of your account, we recommend updating your password regularly and contacting our support team immediately if you suspect any unauthorised access.

This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, the revised policy will be published on this page with an updated effective date, and we may notify you through your registered email address or via an in-platform notice. Continued use of the 7jili platform after any changes are posted constitutes your acceptance of the updated Privacy Policy, so we encourage you to review this page periodically. If you have any questions about how we handle your personal data or about any aspect of this policy, please reach out to our support team or visit the FAQ section for more information. Your trust is important to us, and we are committed to being transparent about how your information is used at all times.